Managed Services
Backup
Automated, encrypted backups stored in Sofia, with tested restores.
Managed Services
Disaster Recovery
Your critical systems replicated to our Sofia data center and ready to start, with a tested plan that brings you back online in hours rather than days.
Benefits
Why customers choose it
Back online in hours, not days
Continuous replication keeps recovery points as recent as 15 minutes, and systems start in an environment that is already built.
A plan that has been tested
We rehearse failover with your team at least once a year and update the runbook after every test.
Standby, not double cost
Compute capacity is reserved for failover and charged at a standby rate until you actually need it.
What's included
Everything in the service
Included as standard — no add-ons needed to get started.
- Business impact analysis and recovery priorities
- Continuous replication of virtual machines
- Prepared network, IP address and DNS failover
- A written runbook for each critical system
- Annual failover test with a written report
- 24/7 engineering support during an incident
Specifications
Technical details
| Parameter | Value |
|---|---|
| Replication | Continuous, block-level |
| RPO | From 15 minutes |
| RTO | From 2 hours, depending on the number of systems |
| Protected sources | VMware, Hyper-V, physical servers, Nebora cloud |
| Recovery site | BG‑SOF‑1, Sofia (EU) |
| Testing | Annual full test; isolated test runs at any time |
| SLA | 99.95% monthly availability |
Process
How it works
- 01
Analyze
We identify critical systems, their dependencies and how much downtime and data loss you can accept.
- 02
Replicate
Replication is set up and the recovery environment — network, IPs, DNS — is prepared.
- 03
Rehearse
A failover test with your team proves the plan works and shows how long recovery really takes.
- 04
Stay ready
We monitor replication 24/7 and keep the runbook current as your systems change.
Related
Related services
Cloud
Hybrid Cloud
Connect on-premises systems and cloud under one network and one set of policies.
Cloud
Private Cloud
Dedicated, single-tenant cloud for workloads that need isolation.
FAQ
Frequently asked questions
What do RPO and RTO mean?
RPO is how much data you could lose, measured in time. RTO is how long it takes to be running again. We design the solution around the targets you choose.
Does a test interrupt production?
No. Test failovers run in an isolated network, so your production systems keep running as normal.
Who decides to fail over?
You do. Our engineers advise you and carry out the failover on your instruction, following the agreed runbook.
What if our office is affected, not our servers?
Staff can reach recovered systems over VPN from any location. Remote access is part of every recovery plan.
Request a quote
Tell us what you need
Share a few details and an engineer will reply within one business day with questions or a proposal.
- No obligation and no sales pressure
- A named engineer, not a call center
- Proposal within a few business days